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Maha M. Alkhaffaf  .PhD 

 

Name of Firm with which Associated/ Job Title:          

World Islamic Sciences University / Amman-Jordan. Associate Prof.

Head of Management information systems  department (2016) 

 

Years' Experience:

1: Jordan University 2011-2012/ Jordan

Faculty of Business Administration.

Management Information Systems Department.

1 : Al-Ahlia Amman University /Jordan.

Faculty of Economic and Administrative studies

 Business Administration Department.

  1.                                          

Faculty of Economic and Administration Studies.

Marketing Department.

7: Applied Sciences University/Jordan. 

Faculty of Economic and Administrative Studies.

Management Information Systems Department

2: World Islamic Sciences University

 

Education Degree(s) / Year/Specialization

PhD/ Management Information system/Arab Academy for Finance and Banking sciences (Excellent).

Masters: Business Administration/ Jordan University (Excellent)

Bachelor: Economic and political sciences/ Jordan University ( very good)

 

 Refereed Publication;

PAPERS (in descending chronological order)

 

  1. Alkhaffaf, M. (2011) E-Readiness in Jordan Public Shareholding Companies, Business International Journal, Jordan University. Vol. 7, No. 3, pp. 494- 509

 

  1.  Alkhaffaf, M.  & Aldalahmeh. M. (2016) Enterprise resource planning effectiveness and organizational performance: the case of Jordanian Hashemite fund for human development, Business and Economic Research Macrothink institute , Vol. 6, No. 1
  2. Alkhaffaf, M. (2012) The Role of Information Systems in Decision Making: The case of  Jordan Bank. International Journal of Computer Engineering and Intelligent Systems, International Institute for Science, Technology and Education (IISTE), Vol. 3, No. 10. pp. 19-27.
  3. Alkhaffaf, M (2013) What companies must know about social networking, international business conferences, Frieburg- Germany
  4. Alkhaffaf, M. (2012) Appling Change Management Critical Success Factors in Bank of Jordan and Capital Bank (2011)  International journal of American Academic & Scholarly Research Center, Vol. 4, No. 3, pp. 35-44
  5. Alkhaffaf, M. (2011) The Impact of Empowering Employees on Organizational Development: A case study from the Jordanian ICT sector Journal of US-China Public administration, July. Vol. 8, No.7. pp. 808-814.
  6. Alkhaffaf, M. & Abdullatif, H.  (2013) A Conceptual Framework of E-government Readiness, The case of e-government in Jordan, Journal of e-governance, vol. 36. Accepted for publication in the third quart of 2013. Sept
  7. Alkhaffaf, M. (2013) What companies must know about social networking, International journal of Atrs and Sciences conference, Friburg, Dec 2-4 Germany.  
  8. Alkhaffaf, M. (2012) Factors Effecting E-Commerce Prevalence in Jordan. Proceeding of   International conference of Business and Social Science Research, Dec 27-28 Paris.
  9. Alkhaffaf, M. & Abdulatif, H. (2011) The Effect of Information and Communication Technology on Customer Relationship Management, Jordan Public Shareholding Companies, International Journal of Customer Relationship Marketing and Management, Vol. 2, No. 4. pp. 67-75.
  10. Alkhaffaf, M.  & Altaher, A. (2011) Critical Success Factors of E-Direct Marketing in Jordan Travel Agencies, International Journal of Online Marketing (IJOM), IGI Publishing group. Vole, 2, No. 2. pp. 1-9.
  11. Alkhaffaf, M. & Alharfoushi, O. (2009) People Capability Maturity Model: A Tool for Improving Software Performance in Private Organizations, International Conference of Computer Information Systems, Sep. Florida. USA.  
  12. Alkhaffaf, M. (2011) E-Readiness in Jordan ICT Sector Companies, IADIS International Conference of E-commerce.  July, Rom Italy.
  13. Alkhaffaf, M. (2012) E-government readiness in Jordan, forth International conference, Applied Sciences University, April.
  14. Hattab, E & Alkhaffaf, M. (2008) E-readiness in Jordan 2007. IEEE- International conference- interactive mobile and computer aided learning, IMCL  Amman- Jordan .April
  15. Alkhaffaf, M. (2009) Proposed Model for Critical success factors of change management in Jordan bank and capital bank. World business institute, 10th International Business Research Conference. Dubai.
  16. Alkhaffaf, M. (2006) Legal Issues Related to E-commerce- The sixth International Annual Conference, Business ethics and knowledge society. April. Faculty of economics and administrative science. Al Zaytonah University of Jordan.

 

18- Alkhaffaf, M. (2005) Changing organizational culture. The fifth International Annual   conference. Knowledge economy. April. Faculty of economics and administrative science. Al Zaytonah university of Jordan    

 

  •  

1- Introduction to management information system. Wael Publishing. 2011

2- Decision support systems and intelligent systems. Alhamed Publishing. Amman, 2011.

3- E-Commerce and social networks, Wael Publishing, 2016.

 

Reviewer in:

 

 ICCNDT 2012: International Conference on Computing, Networking and Digital Technologies\  October\ 2012

 

Conferences attended:

  • IADIS International Conference e-Commerce 2011. Multi Conference on Computer Science and Information Systems. Rom- Italy.
  • Tempus European Union, Jordan University, 2011, Amman- Jordan
  • IMCL International conference- interactive mobile and computer aided learning, Amman- Jordan .April/ 2008.
  • 10th International Business Research Conference. Dubai - UAE 2009. Panel member
  • International conference of computer information system, Sep 2009. Florida- USA.   
  • TEDxDeadSea, Jordan, 2011. Speaker.

 

 

 

 

Certificates achieved and workshops

  • Communication skills course/ Applied Sciences University/ Jordan / 2009
  • Human Resources Management workshop, Institute of Management consultant and trainers- IMC Jordan. Kempinski Hotel, Amman, February 2008.
  • American Language Institute, Georgetown University, Modern Language Center. February 11, 2008.
  • Developing professional staff/ Applied Sciences University/ Jordan / 2010
  • Improving communication skills/ Applied Sciences University/ Jordan / 2009.
  • Total Quality Management/ Applied Sciences University/ Jordan / 2010

 

Committees:

  • Applied research committee / Applied Sciences University/ Jordan / Present
  • Strategic plan committee / Applied Sciences University / Present
  • Quality assurance committee/ Applied sciences university/ Jordan/ 2010-2011
  • Library committee/  Applied sciences university/ Jordan /2009-2010
  • Research and development committee/ Applied sciences university/ Jordan/2011-2012

 

Professional membership

  • International Project Management Commission Global E-Commerce
  • American Academy of Project Management.
  • North American Association of Technology Professionals
  • The Computer Technology Documentation Project
  • Knowledge Management Benchmarking Association
  • e-Commerce Benchmarking Association
  • Internet Society
  • International Forum of Educational Technology & Society
  • Consortium for Higher Education Benchmarking Analysis
  • Knowledge Management Consortium International
  • The Information Systems Management Benchmarking Consortium (ISMBC™)

         

Courses Taught

  • Decision support systems and intelligent business \ English
  • Electronic commerce \ English
  • Designing web pages HTML\ English
  • Introduction to management information systems\ English
  • Advanced topics in information systems \ English
  • Integrated information systems \ English 
  • Knowledge management \ English
  • Research Methodology\ Arabic
  • Information system Management \ English
  • Commercial negotiation \ Arabic
  • Strategic management \ Arabic
  • Management principles 2 \ Arabic 

 

  Seminars Attended

Internal Quality Audit – Applied Science University

Total Quality Management – Applied Science University

Management & Marketing – Business Development Center

Effective Human Communication Skills – KAFD

 Computer skills

  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • Lotus Notes
  • Internet

 

 

 

Languages

Arabic: mother tongue

English: excellent command (reading, writing, speaking)

 

 Personal Details

Nationality; / Canadian/ Jordanian/

e-mail:  alkhaffaf@yahoo.com

 maha.khafaf@wise.edu.jo                                    

 Web site: http// clubmid.org

http// asu.edu.jo

         

REFERENCES AVAILABLE ON REQUEST 

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